TrickLadder Privacy Policy

Last updated: July 3, 2026

TrickLadder ("we", "us") is a mobile app that helps you learn footbag (hacky sack) freestyle tricks. This policy explains what we collect and how we use it. We keep it short because we collect very little.

What we collect

• Account information — if you create an account, we store your email address and a display name (nickname), managed through our authentication provider, Supabase.
• Progress data — the tricks you've learned, your XP, streak, and best coaching scores. This is stored on your device and, if you sign in, synced to your account so you don't lose it.
• Coaching frames — when you use the AI coach, still image frames are extracted from your video on your device and sent to our analysis server to generate feedback.
• Content you share — posts, scores, captions, and links you choose to publish to the community feed.

What we do NOT do

• We never upload or store your videos. Only extracted still frames are sent for analysis, and they are not retained after your feedback is returned.
• We do not sell your data to anyone.
• We do not use your data for advertising.

Camera and microphone

The app requests camera and microphone access only to record trick attempts for AI coaching. You can use every other feature of the app without granting these permissions.

Third-party services

• Supabase — authentication and database. See supabase.com/privacy.
• Expo / EAS — app build and delivery. See expo.dev/privacy.
• Anthropic — the AI coaching analysis runs on Anthropic's Claude API. Frames are processed to generate feedback and are not used to train models.

Children

TrickLadder is suitable for all ages and contains no mature content. We do not knowingly collect personal information from children beyond the optional account email and nickname described above.

Deleting your TrickLadder account and data

You can request deletion of your TrickLadder account and all associated data at any time, whether or not the app is installed:

1. Email aj@northwestmaple.com from the address on your account, with the subject "Delete my TrickLadder account" (or use the in-app Account → Delete Account option, if shown on your version).
2. We verify the request and delete your account within 30 days.

What's deleted: your email address, nickname/profile, coach scores, friend connections, and any community posts.

What's retained (and why): anonymized, aggregate usage statistics that can no longer identify you, and records we're legally required to keep — for example, purchase receipts, for tax and accounting purposes.

Locally on your device, you can also reset all app progress at any time from within the app without contacting us — this doesn't affect data already synced to your account.

Contact

Questions about this policy? Email aj@northwestmaple.com.